Shipping policy
Shipping Policy
We’re committed to getting your order to you as quickly and safely as possible. Below you'll find all the details about how we ship.
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed, and another with tracking information once it ships.
Shipping Times
Estimated delivery times:
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U.S. Orders: 3–7 business days after processing
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International Orders: 7–21 business days after processing
Shipping times may vary depending on location, customs delays, or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
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Domestic orders may qualify for free shipping on purchases over a certain amount (if applicable).
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International customers are responsible for any customs duties, taxes, or import fees.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.
Shipping Issues or Delays
If your order is delayed or you haven't received it after the estimated delivery window, contact us at business@rebrth.co and we’ll help track it down.
Wrong Address Disclaimer
Please double-check your shipping information before submitting your order. Rebrth is not responsible for items delivered to an incorrect address provided at checkout.
Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for lost or stolen shipments. If this happens, we recommend checking with neighbors or your local carrier. Still need help? Contact us — we’ll do our best to assist.